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Privacy and Safety

When you conduct a transaction on my website, as part of the process, I collect the personal information you give me, such as your name, address, and email address. Your personal information will only ever be used for the promotional purposes of Pacific Northwest Biology, LLC within the modes of communication you have opted into. Your information will never be sold or shared with outside companies.

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I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact my Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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My company is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers' secure handling of credit card information.

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I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement I may have with you. I may contact you via email, telephone, text message, or postal mail for these purposes. The ability to unsubscribe from any of these modes of communication will be made apparent and easily accessible within any message I send to you. 

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I reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose I make material changes to this policy. In that case, I will notify you that it has been updated so that you know what information I collect, how I use it, and under what circumstances I use and/or disclose it. 

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If you would like to access, correct, amend, or delete any personal information I have about you, please get in touch with me at alison@pnwbiology.com

Liability

​To the maximum extent permitted by applicable law, in no event shall Alison Webb or Pacific Northwest Biology, LLC be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Alison Webb and Pacific Northwest Biology, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature whatsoever resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any personal information stored therein.

Refunds and Exchanges

All sales are final. I am unable to offer refunds or returns on any items. Your purchases help fund my art, and I am so grateful for that. Thank you for your support and understanding! If you have any questions or concerns, please get in touch with me before purchasing alison@pnwbiology.com.

 

If your original purchase arrives damaged, please alert me within 7 days from the date of receipt (as determined by shipment tracking details provided by 3rd party mailing companies). Please include photos of the damage to the piece and the box and packaging in the state upon its arrival. If I have additional inventory, I will replace your item. If it is out of stock or you purchased a one-of-a-kind item, I will refund your order minus the cost of taxes & credit card fees already paid. Replacing items damaged during shipping without cost is only available if I receive a message from you with photos within 1 week of the package arriving, per the tracking number delivery date.

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